Our care team in discussion

Our Story

IDG Care was founded on the belief that great care begins with genuine human connection. We started small — supporting a few people at home — and grew responsibly while keeping the same personal, relationship-based approach that defines us today.

Everything we do is built around people’s own goals and choices. We design support that helps individuals live well in familiar surroundings, stay connected to their communities, and maintain control over their daily lives.

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Our Mission & Values

Our mission is simple — to provide high-quality, person-centred support that enables people to live safe, fulfilling and independent lives in the places they call home.

Respect & Dignity

We treat every individual as a person first — with rights, choices and voices that matter.

Reliability

Families and commissioners trust us to be dependable, transparent and consistent in everything we do.

Empowerment

We help people build confidence and independence, encouraging active participation in their own support.

Our People

Our greatest strength is our people. Each member of our care team is carefully selected for their values, compassion and professionalism. We invest in ongoing learning, supervision and reflective practice to ensure our team members continue to grow alongside the people they support.

  • Rigorous recruitment and background checks
  • Comprehensive induction and shadowing
  • Ongoing training in safeguarding, medication, first aid and person-centred planning
Work with IDG Care
Training and supervision at IDG Care
Quality assurance meeting

Quality & Governance

We maintain robust systems to monitor, review and improve our services. Feedback from the people we support and their families directly shapes how we deliver care. Our internal audits, supervision and leadership oversight help us remain accountable and transparent.

  • Regular care plan reviews and supervision sessions
  • Transparent communication with families and partners
  • Commitment to continuous improvement through learning and reflection

We also uphold all required standards for data protection and information governance.

Our Impact in the Community

We believe that care should help people stay part of their community — not separate from it. That’s why our teams work closely with local networks, families, advocates and professionals to create opportunities for inclusion, volunteering, education and friendship.

Every success story — big or small — reinforces our belief that independence and belonging go hand in hand.

Community support involvement

Want to learn more about IDG Care?

Whether you’re looking for support for yourself, a loved one, or a partnership opportunity — we’re here to listen.