Small Supports

What are Small Supports?

Small Supports are a growing movement of care organisations that put people—not systems—at the centre. Rather than fitting individuals into standard service models, we build support around each person’s life, values and aspirations.

We keep things genuinely small and personal, focusing on long-term relationships, continuity, and community connection. Each person we support has a consistent, values-matched team, so there’s always someone who knows them well and understands what matters most.

This approach ensures every decision, from where you live to who supports you, stays in your control.

Talk to our Small Supports Team

Why it matters

People thrive when support is flexible, consistent, and embedded in their everyday life. Larger, more fragmented systems often make people feel disconnected or dependent. Small Supports change that—giving you a say, keeping your home separate from your care provider, and helping you take the lead in shaping your future.

Decisions led by you and your family, not by systems.
Support built around your goals and community connections.
Smaller, values-driven teams that provide genuine continuity.
Funding that’s transparent, flexible, and sustainable.

The 9 Principles of Small Supports

These principles guide every aspect of how we work — from leadership to everyday practice. They keep support personal, local, and grounded in real relationships.

Control & Commitment

You and those you choose have maximum autonomy from day one—and we grow that control over time.

Aspirations & Support

We start with your aspirations for where and how you want to live, then build support around that.

Personalised Recruitment

We recruit and develop your team around you—trained, reliable and person-centred.

Choice of Living Arrangements

You choose where and with whom you live. Housing and support are kept separate.

Sustainable Funding

Funding is transparent, flexible, and designed to meet your individual needs long term.

Consistent Support

We stay with you through changes, providing reliable and familiar care over time.

Community Integration

Our teams and leaders are rooted locally, fostering natural inclusion and belonging.

Controlled Growth

We grow slowly and sustainably to maintain quality and relationships.

Practice-Oriented Development

We continually learn and improve, shaping our practice through real experience.

Our Approach to Building Teams

We believe the right team can transform care from a service into a relationship. That’s why we recruit people who share your values and fit your lifestyle — not just those with qualifications.

Every staff member receives continuous training in person-centred care, communication, and independence-building. Supervision is ongoing, and we involve you in every key decision about your support.

Values-based recruitment centred on your preferences
Ongoing training and reflective practice for staff
Transparent communication and review processes

Join our team

Rooted in Local Communities

We partner with local groups, families, and advocates to make sure the people we support are not isolated but included. From volunteering to social clubs, we actively connect individuals to their communities and help them contribute their unique strengths.

Small Supports work best when care and community overlap — when people are known, valued, and supported to participate fully in local life.

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